Shipping & Return policy:

•  Shipping fees are 85 EGP within Cairo, Giza, Helwan & 6th of October.
• Shipping fees are 95 EGP to Alexandria.
• Kindly visit this page for more information on shipping fees.

We accept exchange and refund regarding any concerns of the quality of our products except lingerie.

only exchange available during discount .

Request:
1. Items received within 7days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.

Delivery Time 

• Cairo and Giza 24 HRS delivery.

• Red Sea , Sainai , new valley, Matrouh ,louxur, Aswan 3-5 days delivery.

• Rest of EGYPT 2-4 days delivery.

Free Delivery: Enjoy free delivery on all orders over 2000 EGP!

Delivery Times:

• Cairo and Giza: 1-day delivery
• Red Sea, Sinai, New Valley, Matrouh, Luxor, Aswan: 3-day delivery
• Rest of Egypt: 2-day delivery

• Condition: Items must be returned in their original condition, including all packaging, tags, and accessories.
• Time Frame: Requests for exchanges or refunds must be made within 14 days of receiving your order.
• Process: To initiate an exchange or return, please contact our customer service team with your order details. We will guide you through the steps to ensure a hassle-free experience.