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Shipping & Return policy:

• •  Shipping fees are 60 EGP within Cairo, Giza, Helwan & 6th of October.
  • Shipping fees are 70 EGP to Alexandria.
  • Kindly visit this page for more information on shipping fees.

  We accept exchange and refund regarding any concerns of the quality of our products except lingerie.
  

  Request:
  1. Items received within 7days from the delivered date.
  2. Items received unused, undamaged and in original package.
  3. Return shipping fee is paid by buyer.

  Delivery Time 

  • Cairo and Giza 24 HRS delivery.
  • Red Sea , Sainai , new valley, Matrouh ,louxur, Aswan 3-5 days delivery.
  • Rest of EGYPT 2-4 days delivery

Free Delivery: Enjoy free delivery on all orders over 2000 EGP!

Delivery Times:

• Cairo and Giza: 1-day delivery
• Red Sea, Sinai, New Valley, Matrouh, Luxor, Aswan: 3-day delivery
• Rest of Egypt: 2-day delivery

• Condition: Items must be returned in their original condition, including all packaging, tags, and accessories.
• Time Frame: Requests for exchanges or refunds must be made within 14 days of receiving your order.
• Process: To initiate an exchange or return, please contact our customer service team with your order details. We will guide you through the steps to ensure a hassle-free experience.